Shipping policy

Last Updated: July 11, 2026

Thank you for shopping with Modnuk.

Our goal is to provide a smooth and reliable shopping experience. Please review our shipping policy before placing your order.

Order Processing

  • Orders are processed within 1–2 business days (Monday through Friday).
  • Orders placed on weekends or public holidays will begin processing on the next business day.
  • During peak seasons, holidays, or promotional events, processing times may be slightly longer.

Once your order has been processed, you will receive an order confirmation and shipping confirmation email with tracking information.

Shipping Time

United States

  • Processing Time: 1–2 Business Days
  • Standard Shipping: 5–12 Business Days

Estimated Total Delivery Time: 6–14 Business Days

Please note that delivery times are estimates and are not guaranteed. Shipping times may vary due to weather conditions, carrier delays, customs processing, holidays, or other circumstances beyond our control.

Shipping Cost

We offer FREE Standard Shipping on all orders shipped within the United States.

No minimum purchase is required.

Order Tracking

Once your order has shipped, you'll receive a shipping confirmation email containing your tracking number and tracking link.

If you have not received your tracking information within a few business days after placing your order, please contact us at contact@modnuk.com.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error after placing your order, please contact us immediately at contact@modnuk.com.

If your order has not yet been processed, we will do our best to update the shipping address. Once an order has been shipped, we may not be able to modify the delivery address.

Lost or Delayed Packages

If your package appears to be lost or delayed beyond the estimated delivery timeframe, please contact us.

We will work with our fulfillment partners and shipping carriers to investigate the shipment and help resolve the issue as quickly as possible.

Damaged or Incorrect Items

Please inspect your order upon delivery.

If your item arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

  • Your order number
  • Photos of the damaged packaging
  • Photos of the damaged or incorrect item

Depending on the situation, we will arrange a replacement, exchange, or refund.

Multiple Shipments

If your order contains multiple items, they may be shipped separately from different fulfillment centers.

As a result, you may receive multiple tracking numbers, and your items may arrive on different dates.

Customs & Import Duties

Orders shipped within the United States generally will not incur additional customs duties or import fees.

If we expand to international shipping in the future, customers may be responsible for customs duties, import taxes, or other fees required by their country's regulations.

Delivery Delays

Although we work hard to ensure timely deliveries, delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather
  • Public holidays
  • Customs inspections
  • Carrier delays
  • High order volumes
  • Natural disasters
  • Other unforeseen events

We appreciate your patience and understanding in such situations.

Contact Us

If you have any questions regarding shipping or your order, we're here to help.

Modnuk

📧 Email: contact@modnuk.com

🌐 Website: https://modnuk.com

Business Hours

Monday – Friday

9:00 AM – 6:00 PM (IST)